Ensures the implementation of DEX initiatives in multiple engagements to deliver expected benefits.
General Responsibilities / Accountabilities:
- Manages day to day issues arising across engagement in the centre
- Builds and maintains strong working relationship with DEX team members and Customer engagement.
- Conduct CI training depending on the skill set
- Support/Drive CI projects across the engagements
- Drives One centre level initiative
- Responsibilities Technical
- Understand business requirements and drives Technical development
- Builds and maintains strong working relationship with middle management
- Implement technical best practices within the engagement