Maersk in Mexico City is seeking a CX Representative to deliver world-class customer service via inbound and outbound calls, handling about 60 calls per day and resolving last-mile delivery issues with empathy and problem-solving skills.The role requires attention to detail, time management, and the ability to coordinate between customers, delivery teams, stores, and warehouses for seamless operations and a positive customer experience.
English level required: B1-B2.
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📌 Global Cx Consultant — Last-Mile Problem Solver (Xico)
🏢 A. P. Møller-Mærsk
📍 Xico
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