Hello
We are looking for a Java Support L2 L3 to join our team!
Hybrid role : 1 day onsite ( CDMX OR GUADALAJARA OFFICE)
Advanced English level
Experience preferably:
+6
Role Summary:
Candidate need to be heavy on Java + Unix/Linux + SQL
Responsibilities:
· Maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues.
· Develop and enhance the SRE strategy to ensure the scalability, reliability, and performance of the plant.
· Efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.
· Automate manual processes to improve efficiency.
· Escalate issues to management on both support and development sides, raise problem tickets,



and collaborate with development teams to address issues and drive transformations.
· Possess a solid understanding of technical concepts and be capable of writing code when necessary.
· Create documentation, runbooks, and code snippets to resolve issues and share them with the team.
Key criteria:
· Level L2, L3 Application Support experience, preferably in the +6 YOE
·
Technical Skills:
Unix/Linux, any object-oriented programming experience (Java), with a good understanding of databases.
· Proficient in coding and debugging.
· Strong communication skills.

📌 Java Support (Xico)
🏢 Importante Empresa Del Sector
📍 Xico