Are you ready for your DREAM VACATION? Join our ResortCom family to make that dream come true

At the Employer of Choice, a complimentary week at one of our managed resorts for you and your family is THE STANDARD

Our employees know that our company is a great place to work because we care about our team, work hard for our success, and value diversity and culture.

We strive to be better than our competitors and distinguish ourselves through our performance. Whether you’re delivering the ultimate guest experience at one of our spectacular resorts or building your career within one of our many corporate departments, a career with ResortCom is like no other

We are currently looking for an Assistant Manager
- Collections, to join our ResortCom family

Position Summary

This position reports to the Loan Services Assistant Manager and is responsible for overseeing the day-to-day operations of the Collections Department. The position requires a strong leader with experience in managing teams within the loan servicing and/or vacation ownership industry,



particularly in the area of collections. The LSAM plays a key role in supporting employee development, performance management, client relations, and operational excellence. This role will directly manage floor operations in Guadalajara and support team members to meet both internal goals and client expectations.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide daily guidance and communication to the collections department to ensure key goals such as recovery rates, service level, and compliance metrics are achieved.
- Hire, train, and develop staff within the Loan Services department, supporting up to 40 employees, including Supervisors and Team Leads.
- Oversee the daily workflow and provide on-floor support to leadership roles to ensure consistent and effective management communication and coverage.
- Lead performance managem

📌 Assistant Manager- Collections Mexico (Guadalajara)
🏢 Resortcom International Mexico
📍 Guadalajara