Account Manager

Due to the nature of our business and a heavy industrial market, Bodycote deems this position to be safety-sensitive

Summary: This position manages relationships and customer service for accounts at the plant level, including inside and outside sales. The incumbent will also generate quotations and work with customers and plant personnel to establish production expectations. The Account Manager will work to cultivate new business opportunities, expand the customer base, and explore new markets. The Account Manager adds value to the plant by serving as the focal point for the cultivation, retention, and expansion of business opportunities with customers.

Essential Job Functions (Duties and Responsibilities):The primary duties consist of, but are not limited to, the following.
- Develop a trusted advisor relationship with key customer stakeholders, potential customers, and executive sponsors.
- Conduct sales calls, receive and respond to phone inquiries from customers and potential customers.
- Conduct customer feedback interviews/surveys.




- Develop and deliver quotations and provide clarification of customer requirements.
- Partnering with employees at the plant level to monitor progress of work to meet customer expectations.
- Project Management.
- Will have access to proprietary and third-party information necessary to the business and, as such, will perform duties ethically and professionally.
- Performs other tasks as assigned or dictated by position.
- Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures, and accept constructive criticism.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perfor

📌 Account Manager (Monterrey)
🏢 Bodycote
📍 Monterrey