Infrastructure & Operations Engineer (FinTech / SPEI)

Mexico (On-site, CDMX)
Full-time

About the Role

We are looking for an Infrastructure & Operations Engineer to support the reliability, scalability, and security of our platform. This role combines systems administration, monitoring, automation, and financial operations support, playing a critical part in maintaining high-availability environments and transaction integrity.

Key ResponsibilitiesInfrastructure & Systems
- Manage and support daily infrastructure operations (servers, databases, firewalls, storage, backups, VMs, containers)
- Administer and maintain Windows and Linux environments
- Work with virtualized environments (VMware)
- Ensure platform scalability, reliability, and security

Monitoring & Performance
- Analyze performance metrics and proactively identify issues
- Work with monitoring tools such as Grafana, Dynatrace, or SolarWinds
- Support incident response and troubleshooting

Automation & Continuous Improvement
- Identify opportunities to automate manual processes




- Develop scripts and tools to improve operational efficiency
- Maintain up-to-date technical documentation (runbooks, diagrams, procedures)

FinTech Operations (SPEI)
- Monitor, reconcile, and validate financial transactions
- Identify and resolve discrepancies in operations
- Support same-day settlement processes
- Process returned transactions and report atypical activities
- Ensure compliance with internal policies and applicable regulations
- Collaborate on operational controls and authorization processes

Required Qualifications
- 4+ years of experience as a Systems Administrator or Infrastructure Engineer
- Strong experience with SQL / MySQL databases:
- Experience managing Windows and Linux servers:
- Hands-on experience with VMware or similar virtualization technologies:
- Experience with monitoring tools (e.g., Grafana, Dynatrace, SolarWinds)
- Experience with scripting or automation (PowerShell, Bash, or Python)
- Unde

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