Locations: Mexico City, Mex, Mexico, Ciudad de Mexico, Ciudad de Mexico

Principal Associate - Students & Grads Tech l Program Manager

Overview:
What You’ll Do:
- Liaise with and support recruited Students & Grads Tech program associates to boost engagement and retention.
- Act as the main POC, communicating with associates, managers, business leaders, stakeholders, and partners across various levels and functions to ensure program success.
- Build and maintain relationships with key program stakeholders to facilitate the job rotation process, ensuring smooth implementation and ongoing optimization of the allocation and rotation experiences.
- Help to mitigate attrition and increase associate satisfaction and engagement by facilitating the Rotation Exception Application process and the Rotation Relocation process.
- Lead development and execution of engagement strategies to build a strong community that strengthens Capital One’s brand.
- Prepare incoming managers with updated processes and expectations while fostering consistently positive experiences across all touchpoints.




- Work closely with leadership to identify and implement enhancements that streamline operations and elevate the associate experience.
- Partner with key program stakeholders to execute signature events, both virtually and in-person, in order to foster community and create meaningful engagement opportunities.
- Consult with program council members to implement best practices and provide oversight with event planning and budget management
- Own team budget responsibilities including forecasting, tracking, and auditing.
- Manage vendor relationships and coordinate logistics for program events including swag, accommodations, travel, catering, and other external arrangements in alignment with Capital One standards.

Basic Qualifications:
- Bachelor’s degree
- At least 3 year of experience working in program or project management or at least 2 years of working in employee development or engagement o

📌 Principal Associate (Ciudad de México)
🏢 Capital one
📍 Ciudad de México