Area

Customer Service

Work type

Full Time

Sector

Industrial Automation

Work Environment

Hybrid

Reference

IPE-695340

Location

Parque Industrial Querétaro, Querétaro, Mexico

IMI plc

At IMI, we’re not just creating solutions; we’re building careers. So, unlock your potential: do work that matters, grow with us, and be part of a team shaping tomorrow.

Here, you can make a real difference - solving complex engineering challenges that make industries smarter, safer and more sustainable. From the energy that powers homes to the systems that keep the world moving, you’ll help create solutions the world depends on.
But it’s not just about the work - it’s about how you grow. We encourage curiosity, make learning part of everyday life, and give you real opportunities to build new skills and move your career forward.
We believe in nurturing your wellbeing, too, with strong benefits and adaptable policies that help you succeed. At IMI, you’ll find a supportive, collaborative and inclusive environment where you can truly thrive.

Role Overview:




The Order Entry Representative is responsible for accurately processing orders from customers into the company’s ERP system. This function is responsible for coordinating with Customer Service Representatives and other internal groups to promptly and successfully resolve issues with incoming orders. Some customer contact is required.

Work Environment:
role is hybrid

Key Responsibilities:
- Manage work with team members to enter all orders accurately and completely by currently published deadlines
- Perform detailed edits and preparation of orders for entry into the order processing system, including changes and cancellations as well as new orders
- Prioritize order processing by same-day shipments, routing code, value of order, and other factors
- Work with Customer Service Representatives to provide information on pricing, part numbers and other pieces of data integral to entering accurate orders
- File customer related doc

📌 Order Entry Representative (Santiago de Querétaro)
🏢 IMI
📍 Santiago de Querétaro