Job Information:
Department Name
- INFORMATION TECHNOLOGY

Job Type
- Full time

Industry
- Technology

Service Now Ticket
- INC1459946

Modality
- On Site

Work Experience
- 0-1 year

Assigned Recruiter Contact

Date Opened
- 01/27/2026

City
- Tijuana

State/Province
- Baja California

Country
- Mexico

Zip/Postal Code
- 22010

Are you looking for a jumpstart in the telecommunications field? Our IT team is looking for you

As Telecom Technician I, you will be responsible for reviewing information regarding telephone, fax and internet services, mainly focused in tracking late payments, making sure services are paid and/or canceled in a timely manner and supporting with IT projects and administrative duties.
- Telecom billing management
- Processing invoices
- Billing reports
- Constant communication with vendors and Accounts Payable
- Refund requests
- Telecom services management
- Inventory reports
- Services quoting and acquisition
- Services cancellation
- Telecom services install coordination
- Communications with branches and IT/Network/Facilities departments




- Troubleshooting system issues. Such as but not limited to:
- Failed inbound and outbound calls
- Faxing issues
- Basic knowledge of Cisco Unified Communications Manager (CUCM)

Requirements:
- Experience/skills:
- 6 months to 1 year experience with price quoting and accounting duties
- Customer service oriented
- Full time availability
- Negotiation skills
- Problem solver
- Excellent communication skills
- Strong organization skills
- Specialized knowledge:
- MS Office
- Troubleshooting
- CISCO
- Telecom Services

Language: Advanced English level (C1 and above)

Benefits:
- Paid days off
- Competitive weekly salary
- Great location (Zona Río, Tijuana)
- Benefits by law and more
- Private Health Insurance and Preventative Care
- Friendly work environment
- Savings Fund and voluntary Savings Account
- Financing and discounts at various establishments around the city
- Career growth opportunities
- Consta

📌 Telecom Admin Support I (Tijuana)
🏢 Seguros confie
📍 Tijuana