Customer Service Order Specialist (Toluca de Lerdo)

Customer Service Order Specialist (Toluca de Lerdo)

10 sep
|
COSENTINO
|
Toluca de Lerdo

10 sep

COSENTINO

Toluca de Lerdo

What are we looking for

Would you like to be part of the world's leading producer of building materials that inspire architectural and decorative solutions? Are you passionate about the distribution of products that inspire the life of many people?

What you will do

The Quality Order Specialist is responsible for reading drawings in a technical format (.dxf) and compare against the original purchase order. This role will also be responsible for auditing and correcting pricing for each work order.
Job Expectations
- Reviews purchase orders and blueprints, confirms specs and pricing accuracy.
- Troubleshoots potential problems with drawing with customer service team and measure technicians for corrections and clarification.
- Ability to work with mathematical concepts such as fractions, percentages, ratios and proportions.
- Maintain and update Job Tracker (in-house CRM).

Roles and responsibilities may evolve based on business needs; additional duties may be assigned without prior notice or consent.

What you need to succeed

Professional Experience
Required




- +1 year experience reading blueprints
- Experience working with software similar to AutoCAD
- Ability to pass a background check

Desired
- Experience working in an environment without direct supervision.

Knowledge
Required
- Technical knowledge to read blueprints or CAD produced drawings
- Knowledge of Customer Relationship Management System (CRM)

Desired
- Knowledge of flooring, facades and/or countertops

Language
Required
- Proficient in English (read and write)

Skills
Required
- Capacity to multitask
- Ability to audit
- Data entry
- Ability to work independently
- Written communication
- Read blueprint drawings
- Create Purchase Orders

What we do offer

Wage Range:
The starting range for this position is between 180.000 - 250.000 MXN per year

About Cosentino

Privacy Policy

Data Controller: COSENTINO GENERAL, S.L.U.

Purpose: to process your contact request for the installation of products by COSEN

📌 Customer Service Order Specialist (Toluca de Lerdo)
🏢 COSENTINO
📍 Toluca de Lerdo

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