NAPS is seeking a highly motivated Business Analyst to join our Project Management Office (PMO). This role will serve as a critical link between clients, business stakeholders, and technical teams, supporting financial projects, process improvement initiatives, and automation efforts. The adecuado candidate will have experience working within financial services environments, strong analytical and communication skills, and the ability to translate business needs into actionable requirements and process enhancements.
Key Responsibilities
Business Analysis & Stakeholder Management
- Act as the primary liaison between clients, business users, developers, accounting teams, and other technical stakeholders.
- Gather, analyze, and document business requirements, ensuring alignment between client expectations and technical solutions.
- Manage information requests and coordinate communication among cross-functional teams to ensure timely delivery of project objectives.
- Facilitate meetings, workshops,



and discussions with internal and external stakeholders to identify business needs and priorities.

Process Improvement & Automation
- Lead process mapping, workflow analysis, and continuous improvement initiatives.
- Identify operational gaps and inefficiencies through business process assessments and gap analyses.
- Design and recommend process automation solutions to improve efficiency, compliance, and scalability.
- Support the implementation and monitoring of process optimization initiatives.

Documentation & Reporting
- Create and maintain Business Requirements Documents (BRDs), Standard Operating Procedures (SOPs), process flows, and other project documentation.
- Develop technical and business reports to support decision-making and project execution.
- Ensure proper documentation of processes, requirements, and compliance-related activities.

Data Analysis & Financial Projects
- Support financial services projects by analyzing business and operational data.
- Work with da

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