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Tasks

Daimler Truck AG group is the leader in the integral automotive industry with more than 120 years of experience in 200 countries.

Our people reflect the company values: Passion, Respect, Integrity and Discipline; we are looking for engaged individuals to join this diverse group, which manages ever-changing challenges.

Daimler Truck, a leading and pioneering group worldwide in the automotive industry with more than 120 years and presence in more than 200 countries. In Mexico it has the divisions of: Daimler Truck, Daimler Truck Buses and Daimler Truck Financial Services.

In our people, we can reflect our corporate values: Our customers success is our success, moving at the speed of right, one team best team, and we are looking for highly committed individuals to join the group in an environment of diversity and constant challenges.

Objective of the position:

Supports DTNA’s Aftermarket sales by proactively managing Direct Ship supply chain, and providing industry leading customer service to our Dealer network.



This position will drive continuous improvement to help improve processes, output and customer experience (CX).

Provide parts sales support for Direct Ship (D/S) orders
Drive continuous improvement including processes, systems and customer service
Primary owner of Direct Ship APC’s, which includes providing order tracking information, estimated ship date, order cancellations, and other miscellaneous request
Weekly order exception reports related to Direct Ship order issues
Manage Direct Ship vendor inbox, which includes resolving supplier issues related to orders
Provide support for internal partners, including DTNA Inside Sales and District Parts Managers

Indispensable Requirements (Candidates who do not meet these requirements may be discarded):

Proficient and Microsoft office applications (Excel, Power Point, Outlook, Word, One Note and SAP)
Must speak fluent English.
English level: C1
Spanish level: C1

Soft Skills:

Effective communication

📌 Inside Sales Operations Specialist (Ciudad Valles)
🏢 Daimler Vehículos Comerciales Mexico de C.V.
📍 Ciudad Valles