Why Compucom? Compucom Systems, Inc. provides end-to end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It

The Employee Relations & Mexico Labor Compliance Partner is responsible for fostering a fair, respectful, and legally compliant workplace across Mexico operations. This role partners closely with leaders, HR Business Partners, Legal, and employees to manage employee relations matters, conduct workplace investigations, mitigate labor and compliance risks, and ensure adherence to Mexican labor laws and applicable Official Mexican Standards (NOMs). The position provides strategic guidance on employee relations issues while maintaining organizational compliance and supporting a positive employee experience.

The Account Support Rep Asc.



is an entry-level position and will provide day-to-day account interaction and order processing services for the customer. The role manages account operations for specific accounts including the executive of product and service contract provisions. The Account Support Rep Asc. will act as a focal point and monitor customer problems and orders to ensure they are handled as effectively and efficiently as possible.

The adecuado candidate is an analytical individual with great attention to detail and an ability to communicate difficult information in a neutral and professional manner.

Responsibilities:

Order processing for assigned accounts to include reviewing accuracy and ensuring all required documentation is provided.
Manage Salesforce queue for assigned team and reassign more complex cases to more senior Account Support Reps.
Request SKU creation and provide constant maintenance on Special Pricing SKUs to ensure cost is updated and reflecting correctly in customer portals.
Handle RMA and CRB req

📌 Account Support Rep Asc. (Ciudad de México)
🏢 Compucom
📍 Ciudad de México