Vonage is seeking a Technical Support Engineer for Voice & Video API to deliver first-class technical support to strategic customers by integrating real-time communication APIs and SDKs.
You will investigate issues, troubleshoot, communicate with developers and non-technical users, contribute to knowledge bases, and escalate bugs as needed. This role is based in Mexico with a focus on delivering reliable cloud communications solutions.
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📌 Voice & Video API Support Engineer (Centro-Norte)
🏢 Vonage
📍 Centro-Norte
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