*This position is remote within the Dominican Republic, Mexico and Panama.
*This position requires intermediate - advanced spoken English level (B2+).
*If you're interested in the position, please apply with your resume in English.

Support Services Group is a leading U.S.-based general provider of high-touch omnichannel outsource contact center solutions.
Founded in 1998, our award-winning customer experience (CX) solutions have created exceptional outcomes for more than 50 of the world’s top brands and their customers.
We are an ambitious team of game changers who thrive on solving complex problems.

About the Role:
We are hiring a Database Developer to design and develop efficient database solutions tailored to our applications. You’ll work with a range of technologies, including MariaDB, MySQL, and SQL Server, to ensure smooth integration and functionality of database-driven systems..

Key Responsibilities:
Design, implement, and maintain scalable database architectures.
Monitor database performance, optimize queries, and troubleshoot issues.
Manage backups, recovery,



and disaster recovery processes.
Collaborate with development teams to optimize database queries and structures.
Ensure database security and compliance with organizational policies.
Plan and execute database upgrades and migrations as needed.
Automate routine database tasks using scripts or tools.
Provide support for database-related issues during development and production.
Develop and manage ETL (Extract, Transform, Load) processes.
Collaborate with software development teams to design database architectures for new features.
Implement data transformation and migration pipelines between databases.

Required Qualifications:
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
5+ years of experience with relational and NoSQL databases (MariaDB, MySQL, Cassandra, SQL Server).
Proficiency in SQL, database design, and optimization
Knowledge of database migration techniques

📌 Database Administrator (México)
🏢 Support Services Group
📍 México