At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
JOB SUMMARY
The IT Functional Lead, Oracle Cloud Operations,



will join an existing team of Mountaineers and vendor partners to ensure the service delivery activities in the Oracle platform application space exceed customer expectations, meet SOX compliance requirements, follow our ITIL protocols, and are secure and high-performing.
WHAT YOU WILL DO:
Be responsible for providing timely guidance and solutions for all the issues within Oracle ERP Cloud functional areas like General Ledger, Fixed Assets, and Cash Management
Work with the existing vendor partners and the IRM IT team to ensure that the issues raised are timely addressed and well within the SLA.
Engage with key business stakeholders to capture their priorities and provide timely progress updates to their issues while ensuring that there are no escalations.
Oracle Cloud Implementation experience, especially with Localizations in LATAM countries.
Support IRM’s ongoing monthly and quarterly SOX requirements to ensure that Oracle ERP Cloud platform remains compliant, through providing necessary evidence

📌 Oracle Cloud Support Engineer (Ciudad de México)
🏢 Iron Mountain
📍 Ciudad de México