As a Zuma Receptionist, you provide a warm welcome ensuring a smooth transition into the dining experience. This position requires exceptional communication skills, a friendly demeanor, and the ability to manage guest flow effectively. For applicable locations, the Receptionist must also manage the coat check area.

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our general collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.

Life at Zuma

At Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:

Honor the Mastery
- we celebrate every detail, always striving for perfection – putting pride in everything we do

Do Unto Others
- we support each other to be at our best,



treating every team member and guest with warmth and openness

Embrace the Energy
- we bring passion and positivity to everything we do

Main Duties

Your key responsibilities will include:
- Welcome guests upon arrival with a friendly greeting and escort them to their designated table, ensuring a positive first impression
- Assist in managing the waitlist and seating chart, optimizing table turnover and accommodating guest preferences in the absence of the Maitre D’ or Reception Manager
- Provide accurate wait time estimates and manage guest expectations during peak dining hours
- Handle phone calls and inquiries for guests with to-go orders (where applicable), special requests, and provide general information about the restaurant
- Maintain a tidy and organized host stand area, including menus, reservation books, and guest amenities
- Assist with various tasks as needed, including seating guests in the bar

📌 Host (Cabo San Lucas)
🏢 ZUMA Restaurants
📍 Cabo San Lucas