LOCATION: Mexico
REPORTS TO: General CRM Manager
Company Background:
Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty portfolio includes starch-based texturizers, clean and simple ingredients, plant-based proteins, sugar reduction and specialty sweeteners, and food systems. Our innovative ingredient solutions are used by consumers in everyday products, from foods and beverages to paper and pharmaceuticals. And we do it all in a planet-friendly sustainable manner.
We bring the potential of people, nature, and technology together to make life better.
The Sr. Salesforce Business Analyst will lead high value projects related to Salesforce in an agile development environment, working with business stakeholders, technical staff, and partners to deliver solutions that improve sales and sales support productivity and effectiveness through automation,



process improvement, user experience, and analytics. The Sr. Salesforce Business Analyst will evaluate enhancement requests from end users to determine need, feasibility, and offer recommendations to optimize platform functionality and gain consensus among key business stakeholders on harmonized functional requirements with suggested prioritization based on anticipated business impact.

To deliver these solutions, the ideal candidate will become an expert in Ingredion’s business environment, how Salesforce is currently being utilized, and how it can be continuously improved to align with and support business objectives, strategies, and processes. You will lead requirements-gathering sessions, develop product roadmap recommendations, contribute to planning and prioritizing the work to be done, and oversee testing and change management activities and other project work required to bring solutions to light. Id

📌 Senior Analyst, Salesforce (Guadalajara)
🏢 Ingredion
📍 Guadalajara