The idóneo candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment in Injection Molding. The successful candidate will be a problem solver who is responsive to customers' needs. You must love travel as this position will be a lot of travel with unlimited overtime and chance to make a lot of money and the company it passionate about moving their employees up the ladder. The benefits are everything you can image as this client takes care of the employees like family

General Position Summary

Provides installation, repair, and maintenance of our Client IMM products at customer locations throughout the United States. Work duties include installing and start-up of new machinery, providing product training to customers, performing field service work (both minor and major repairs), providing product technical support, and preparing new machines for customer shipping and installation.

Essential Job Functions

Technical Service
- Promptly responds to work directions from Customer Service Manager.




- · Fields phone calls and provides over-the-phone consultation and advice to customer and/or may need to respond to emergency customer situation and/or may schedule and repair machines at customer site.
- · Performs machine preparation including cleaning, installation devices and changing components and parts (internal and external); Installs options on new machines (e.g., wiring, drilling, etc.)
- · Performs on-site technical services including machine installation & start-up, machine repair (minor and major) and troubleshooting, customer training, and machine system modification.
- · May perform routine periodic preventative maintenance on equipment as needed.
- Customer Service & Support· Performs software and hardware installations.
- · Performs all safety checks on equipment.
- · Educates customers on equipment and instructs them on proper operation.
- · Provides technical support to external/internal customers. D

📌 Field Service Technician (Monterrey)
🏢 Venture HR
📍 Monterrey