Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Travel Consultants are the heart of our organization at Amex GBT, providing world class service to our corporate travel clients. You’ll learn how to use industry standard booking systems, resolve customer inquiries for all types of travel via chat, phone, and much more.

If you have experience in hospitality, customer service or call/contact centers, and have always wanted to work in travel, you may be perfect for this position.

We give an 8-week-long paid training program. We’ll give you a comprehensive course in all things travel and prepare you with everything you need to be successful as a full-time Travel Counselor assisting our client through phone.

What We’re Looking For:
- 3+ years of experience in hospitality, customer service or contact centers




- Full proficiency in English language with exceptional listening, speaking, reading and writing
- Highly proficient in computer skills including basic trouble shooting and confident in navigating new software platforms
- Resolving customer issues quickly and raising concerns when needed
- Understanding of math applications, including percentages and taxes
- Passionate about world-class customer service (empathetic, calm, and courteous)
- Must have a quiet, secure home office space, free from noise and interruption
- Must have reliable high speed internet service at your address

What You’ll Do:
- Participate in our training newly designed travel curriculum, where you’ll learn everything you need to know about corporate travel and our industry
- Learn about our products and services GBT provides, including our end-to-end booking process
- Experience our hands-on practice environment
- Advise and arrange travel for corporate business customers (

📌 Bilingual Travel Consultant (México)
🏢 American Express Global Business Travel
📍 México