Qualifications:

- SHIPBOARD Employment
- Proven 5* Luxury experience required with minimum of 6-8 years of professional experience in luxury hotel operations/luxury atmosphere and service culture (multi-outlet) and at least 5 years at a management level.
- Strong leadership skills, Attention to details and exceptional Guest experience focus
- Previous cruise line experience is an advantage, but not limited to experience in luxury hospitality, and other service-driven industries.
- Excellent fluent English (verbal and written). Conversational skills in additional languages are considered an asset.

Duties and Responsibilities:





- Takes responsibility for all aspects of hotel operations to ensure optimum guest satisfaction through a welcoming and efficient guest service experience and foster crew friendliness
- Forbes Standard: Embrace and Aspire to be Forbes 5 star
- Forbes standard training: Crew are fully made aware of Forbes standard requirement and ship ready for possible inspection
- ATRI – Ability to resolve challenges onboard and all issues are solved onboard
- Daily powerful and inspiring Morning meeting Mentors and supports Heads of departments, identifies training needs, and talent development
- Actively participates in weekly public health inspections and ensures corrective actions are completed

📌 Hotel Director (S) (Ciudad de México)
🏢 Silversea
📍 Ciudad de México