Infosys Limited is seeking a Voice Engineer (Specialist) to join the General Voice Operations team. The role requires 1-3 years in voice infrastructure, strong monitoring, troubleshooting skills, and the ability to work in a distributed, possibly night-shift environment.
Mandatory CCNP Voice certification and experience with Cisco Call Manager, Amazon Connect, Nice, and conferencing platforms is preferred. You will manage changes, incidents and deliver high availability across regions.
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📌 Global Voice Infrastructure Engineer (Ciudad Nezahualcóyotl)
🏢 Infosys
📍 Ciudad Nezahualcóyotl
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