NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.We are currently seeking a Helpdesk Senior Associate-French to join our team in Guadalajara, Jalisco, Mexico.NTT DATA, Inc. currently seeks a Help Desk Senior Associate FRENCH - Full TimeJob Segment: Help Desk, Information Technology, Technical Support, TechnologyRequirements- Availability to work 45 hours per week- Advanced French and English or Spanish- Looking to work in IT Environment- 6 months of experience in Customer ServiceBenefits- Grocery Tickets - 12% of base salary- 30 days of christmas bonus- 12 days of vacations- 50% Vacation bonus- 5 personal days per year- Medical insurance (You and your family)- Life insurance- Dental Insurance- Discounts with selected Optics- Opportunity to grow in the companyActivities- General L1 support for hardware and MS Office packages- Advance technical support for in-house applications and developments- Answer technical support calls providing and escalating to other support groups- Provide support based on email generated requests or reports- Document troubleshooting steps and detailed description of the customer incidents and requests- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures#J-18808-Ljbffr

📌 Helpdesk Senior Associate - French (Lagos de Moreno)
🏢 Ntt Data
📍 Lagos de Moreno