Job Title: Healthcare Virtual Assistant – experienced with GHLPosition Type:Part-timeWork Hours:1:00 PM – 5:00 PM PSTTraining Schedule:7:00 PM – 10:00 PM PDT during initial onboardingWork Days:Monday – FridaySalary:$5 – $6 per hour (depending on experience)Job Code:TSA-KTWorkplace:RemotePreferred Candidate Location:Philippines or Latin AmericaAbout Our ClientClient is looking for a reliable and proactive Healthcare Virtual Assistant to support a growing healthcare practice with patient communication, CRM management, and appointment coordination.This role is idóneo for someone who is comfortable making outbound calls, skilled with CRM tools (especially Go High Level), and confident communicating with patients and leads.The VA will help ensure that leads are followed up with, patients show up to their appointments, and the CRM system runs efficiently with proper automation and tracking.Core ResponsibilitiesOutbound Calls (Top Priority)Make follow-up calls to leads and existing patientsReach out to patients regarding upcoming appointmentsMaintain consistent communication to increase patient engagementCRM Management (Go High Level)Manage patient and lead data inside Go High Level (GHL)Set up and manage CRM automationsTrack leads and appointments inside the systemEnsure follow-up sequences are properly maintainedLead Follow-Up & Appointment RemindersSend messages to leads and patientsConfirm upcoming appointmentsFollow up with patients who have booked calls or consultationsAdditional ResponsibilitiesScheduling & Patient CoordinationAppointment scheduling and remindersCoordinating with healthcare professionals when neededPatient CommunicationRespond to patient inquiriesProvide updates or reminders through calls, email,



or textTelehealth & Patient SystemsAssist with telehealth platform coordination when neededMaintain accurate patient recordsAdministrative SupportEmail management (sorting, prioritizing, responding)Sending newsletters or updates when requiredManaging spreadsheets in Google SheetsSystems & Tools UsedGo High Level (GHL) – CRMBiochem systemGoogle SheetsTelehealth platformsGo High Level CRM Experience (Required)Candidates must already be comfortable using Go High Level, including automation and lead management.Outbound Calling SkillsComfortable making follow-up calls to leads and patientsConfident speaking on the phoneSales-Oriented MindsetAbility to communicate services effectivelyComfortable converting leads into booked appointmentsStrong Communication SkillsClear English speaking abilityProfessional and friendly tone with patientsCustomer Service ExperienceAbility to handle patient inquiries with empathy and professionalismReliability and DedicationMust be dependable and consistentMust be able to focus on this role without divided attentionDeal BreakersNo experience with Go High Level CRMUnwilling to make outbound callsPoor communication or unclear EnglishDivided attention from multiple clients during working hoursBasic requirementsMust be proficient in speaking and writing English very clearlyMust have relevant work experienceBe able to submit an NBI clearance and/or Local Police Clearance background check before onboarding (mandatory)Must be available for video meetings with your camera on (when needed)Technical requirementsDevice:Reliable laptop or desktop computer.Internet:High-speed connection (minimum 10 Mbps).
Audio:Noise-canceling headset.Video:Webcam for virtual meetings.Workspace:Quiet, professional environment.Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U. S. healthcare clients.Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.Client-Approved U. S. Holidays: Contractors may take U. S. holidays off according to the client's needs and schedule.Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client.Paid time off is optional and only if offered by the client.Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

📌 Healthcare Virtual Assistant - Experienced With Ghl (Tijuana)
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