About Bambiz

Bambiz is a digital marketing company dedicated to helping estate planning and elder law attorneys grow their practices.

We work closely with law firms across the country to generate more leads, strengthen their online presence, and build predictable systems for growth. We're a growing, collaborative team that values accuracy, creativity, dependability, adaptability, authenticity, kindness, and family & balance.

About the Role

Bambiz is looking for an experienced Senior Account Manager to lead relationships with key law firm clients and ensure they receive exceptional service and measurable marketing results.

This is a senior-level role for someone who is comfortable taking ownership, making decisions, solving problems, and serving as a strategic advisor—not simply completing tasks or passing client requests along.

You'll manage client relationships, oversee marketing strategy and campaign performance, coordinate internal teams, and help drive overall client success. You'll work directly with law firm owners and key decision-makers, helping them understand their marketing performance, identify opportunities, and develop strategies that support their business goals.

You'll also play an important role in mentoring team members, improving internal processes, and helping Bambiz scale while maintaining a high level of client service.

Key Responsibilities

Client Account Leadership

- Serve as the primary strategic point of contact for assigned law firm clients.
- Build strong, long-term relationships with law firm owners and key decision-makers.
- Lead recurring client meetings via Zoom, phone, and email.
- Review marketing performance, discuss client priorities, and establish clear action plans.
- Develop a strong understanding of each client's business, goals, target market, and growth objectives.
- Proactively identify client needs, concerns, and opportunities.
- Communicate marketing concepts and performance data clearly and confidently.
- Take ownership of client issues and coordinate internal resources to resolve them quickly.
- Maintain high client satisfaction and retention through proactive communication and follow-through.
- Identify opportunities for additional services or upgrades when they provide value to the client.

Marketing Strategy & Performance
- Develop and oversee digital marketing strategies designed to help law firm clients generate leads and grow their practices.
- Monitor marketing performance and key performance indicators.
- Analyze campaign data to identify trends, opportunities, and areas for improvement.
- Oversee initiatives across channels including:

- Paid advertising
- Social media
- SEO
- Websites
- Email marketing
- Lead generation
- Conversion optimization
- Work with internal specialists to ensure campaigns are properly implemented and optimized.
- Review advertising performance across platforms such as Meta, Google, and Local Services Ads .
- Evaluate lead volume, lead quality, cost per lead, conversion rates, and other relevant metrics.




- Troubleshoot underperforming campaigns and coordinate solutions with the appropriate team members.
- Ensure landing pages, websites, funnels, forms, and other conversion points are functioning effectively.
- Help clients understand both what is happening with their marketing and what should happen next.
- Stay current with digital marketing trends and best practices.

Team Leadership & Development
- Mentor and support Account Managers, Account Coordinators, and other marketing team members.
- Provide guidance on client strategy, communication, priorities, and marketing execution.
- Delegate work effectively based on team capacity, client needs, and deadlines.
- Ensure team members understand client objectives and expectations.
- Conduct regular one-on-one meetings and provide constructive feedback and coaching.
- Help team members develop their marketing, communication, organizational, and client-management skills.
- Review work for quality, accuracy, and adherence to Bambiz standards.
- Promote a culture of accountability, ownership, collaboration, and continuous improvement.
- Identify training opportunities and help develop team capabilities.

Systems, Processes & Quality Control
- Ensure client work is completed accurately, consistently, and on schedule.
- Follow and reinforce Bambiz SOPs, workflows, and fulfillment processes.
- Identify inefficiencies, bottlenecks, and recurring issues within the fulfillment process.
- Recommend and implement improvements to internal workflows.
- Help create and maintain SOPs, training materials, templates, and best practices.
- Ensure client information, decisions, action items, and important communications are properly documented.
- Track team and client progress against established KPIs and deadlines.
- Help develop systems that allow Bambiz to scale while maintaining a high level of client service.

Cross-Department Collaboration
- Work closely with Sales, Fulfillment, Marketing, Operations, and Technical teams to deliver a seamless client experience.
- Assist with onboarding new clients and ensuring a smooth transition from Sales to Fulfillment.
- Communicate important client feedback, requests, and concerns to the appropriate internal teams.
- Share client insights and marketing trends with leadership.
- Help identify opportunities to improve the overall client experience and Bambiz's services.
- Collaborate with leadership on initiatives designed to improve client retention, results, and revenue growth.

What Success Looks Like

In this role, you'll be successful when you:

- Become a trusted strategic advisor to a portfolio of law firm clients.
- Build strong client relationships and maintain high satisfaction and retention.




- Help clients achieve measurable improvements in marketing and lead generation.
- Turn marketing performance data into clear recommendations and action plans.
- Ensure client work is executed accurately, efficiently, and on time.
- Develop and support a high-performing team.
- Identify problems early and take ownership of finding solutions.
- Communicate effectively with both clients and internal teams.
- Improve processes and help the team operate more efficiently.
- Identify opportunities to expand client relationships and services when appropriate.

Required Qualifications

- 3+ years of account management, client success, or digital marketing experience, preferably within a marketing agency.
- Demonstrated experience managing client relationships and leading client meetings.
- Strong understanding of digital marketing and lead generation.
- Experience working with marketing campaigns and performance metrics.
- Ability to analyze marketing data and make strategic recommendations.
- Experience with paid advertising platforms such as Meta Ads, Google Ads, or similar platforms .
- Experience working with websites, landing pages, funnels, CRM systems, or other digital marketing tools.
- Experience leading, mentoring, or managing team members.
- Excellent written and verbal communication skills.
- Strong organizational and project management abilities.
- Ability to manage multiple clients, projects, and competing priorities.
- Strong attention to detail and commitment to accuracy.
- Ability to take ownership, work independently, and proactively solve problems.
- Comfortable communicating directly with business owners and senior-level clients.

Preferred Qualifications

- Experience working with law firms, attorneys, or professional services businesses.
- Experience with estate planning or elder law marketing.
- Experience managing clients within a digital marketing agency.
- Strong understanding of paid advertising, social media, SEO, email marketing, and conversion optimization.
- Experience with CRM and marketing automation platforms.
- Familiarity with marketing analytics and reporting dashboards.
- Experience developing SOPs, training materials, or internal marketing processes.
- Experience identifying client growth opportunities and contributing to account expansion.

Why Join Bambiz?

At Bambiz, you'll have the opportunity to make a meaningful impact on both our clients and our team.

You'll work directly with law firm owners and help develop the marketing strategies that drive their growth. You'll also have the opportunity to take on leadership responsibilities, develop a team, improve internal processes, and become a key contributor to the company's growth.

We're looking for someone who wants to take ownership, make an impact, and grow with us —not simply manage a list of accounts.

If you're a strategic thinker, strong communicator, natural leader, and experienced digital marketer who enjoys working with clients, solving problems, and driving measurable results, we'd love to hear from you.

📌 Account Manager (México)
🏢 Collyde
📍 México