The IT and IS Operations Manager is responsible for overseeing information technology and systems operations across multiple locations in Mexico. The role combines leadership, planning, and execution, with a primary focus on infrastructure stability, system reliability, operational support, cybersecurity, and continuous improvement.
The position requires anticipation, decision-making, and a strong sense of urgency, as well as the ability to step in directly when operations require it. Over time, the role will take on greater responsibility in IT (Information Technology) and IS (Information Systems) strategy, serving as a key driver of ongoing modernization, scalability, and adoption of emerging technologies.
Lead IT operations in Mexico, ensuring availability and reliability of critical infrastructure and systems.
Lead the immediate assessment and stabilization of the technology infrastructure.
Manage and ensure proper operation of networks, connectivity, servers, backups, and disaster recovery.




Oversee technical support and directly participate in resolving critical incidents when necessary.
Lead system evaluation and modernization efforts, including implementation of new technologies, automation, and data-driven solutions.
Proactively monitor emerging technologies (including automation and AI-enabled tools) and lead the evaluation, planning, and implementation of solutions aligned with business needs.
Maintain a practical understanding of ERP systems, databases, and information systems in use, and support strategic initiatives.
Evaluate systems and databases that have reached functional or scalability limits and identify modern, scalable solutions.
Coordinate technology projects with internal teams and external providers.
Manage IT budgets, technology assets, and vendor relationships.
Develop the IT team and ensure operational coverage aligned with business needs.
Bachelor's degree or Engineering degree in Information Technology, Computer Science, Information Syst

📌 IT and IS Operations Manager (Tepic)
🏢 Ciruli Brothers
📍 Tepic