About SpotOn
We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.
About the role
The Associate Trainer supports the delivery of the standardized Onboarding Core Curriculum for new employees across the CX organization. This role assists with scheduling, session logistics, and trainee documentation,



while building foundational facilitation skills under the guidance of more experienced trainers.
What you'll do
Onboarding & Training Execution
Assist in delivering the standardized Week 1 CX-wide Core Curriculum to new hires.
Support facilitation of instructor-led training (ILT) sessions as deployed by Enablement Partners during Weeks 2–4.
Assist with scheduling, credential setup, and coordination of onboarding logistics.
Document trainee progress, milestones, and completion checklists.
Support hands-on exercises, simulations, and role-plays under trainer guidance.
Ongoing Training & Development
Deliver refresher or ad-hoc training under request from Enablement Partners.
Assist in maintaining and updating training materials for operational needs.
Cross-Functional Collaboration
Work with SMEs, floor managers, and Enablement Partners to ensure training aligns with operational requirements.
Commun

📌 Associate Trainer (Ciudad de México)
🏢 SPOTON
📍 Ciudad de México