Preparing Domestic documents including Airline bills, Motor Carrier BOL, declarations and
NAFTA forms.
- Routing Shipments-Determining appropriate mode of transportation for all domestic /
Canadian shipments. Evaluates appropriate cost/time combination for each shipment
- Rate Negotiation - Negotiates best rates with motor carrier, freight forwarders and
express couriers for all domestic shipments (e.g. UPS, DHL & FedEx.) These negotiations
include both ground and air shipments.
- Brokerage Assistance -- Works very closely and on a regular basis with the broker's firm
(e.g. providing import documentation, tracking shipments etc., etc. for all import
shipments coming into the United States. Sales Support -- Provides assistance for
domestic sales department.




- Freight Bill Auditing -- Verifies accuracy of domestic freight bills and disputes any
discrepancies.
- Freight Quotes - Responsible for securing weight and dimensions of all quotes requested
by the sales staff and obtaining the most economical freight rate from motor carrier,
freight forwarders and express couriers.
Investigating client problems and/or complaints and managing to successful resolution.
Addressing all client inquiries.
Maintaining relationships with both internal and external customers with exceptional
service.
- Other duties as assigned
Working hours:
it
will be Th – Sun 10am - 8pm, full-time.

📌 Sr. Operations Agent 1000-2000 Thsun (Xico)
🏢 Crane Worldwide Logistics
📍 Xico