CLIENT ACQUISITION SPECIALIST
100% Remote | International Position | U.S. Eastern Time Hours
This description is long, it is intentionally done so to make sure there is complete clarity in the role.
About the Position
We are a growing U.S.-based immigration law firm seeking an experienced Client Acquisition Specialist to take ownership of our front-end client acquisition process — from the moment a potential client contacts our firm through consultation, retention, and successful transition to our Case Management Team.
This is a sales-focused, results-driven position for someone who understands lead management, sales conversion, CRM management, KPIs, follow-up, and accountability.
The Client Acquisition Specialist will work closely with our Reception and Sales Teams to ensure leads are being handled properly, consultations are being scheduled and followed up on, opportunities are not being lost, and monthly client acquisition goals are being achieved.
This person should not simply report numbers. We are looking for someone who can identify problems, understand why they are happening,



and help implement solutions.
Strong sales experience is REQUIRED.
Immigration law experience is preferred but not required. We are willing to train an experienced sales professional on immigration services and our firm's processes.
KEY RESPONSIBILITIES
1. Lead Management & Pipeline Oversight
You will help oversee the firm's lead pipeline from initial inquiry through retention.
Responsibilities include:
Monitor all incoming leads and ensure they are properly entered into the CRM.
Ensure new leads are contacted promptly.
Monitor speed-to-lead and response times.
Ensure leads are properly assigned to the appropriate team member.
Identify leads that have not been contacted or followed up with.
Monitor follow-up activity and overdue tasks.
Identify stale leads and opportunities sitting in the pipeline.
Ensure lead statuses and pipeline stages are accurate.
Monitor lead quality and conversio

📌 New Client Acquisition Specialist (México)
🏢 Dalal & Mehta Law Firm
📍 México