Role : Account manager- Tech Industry
Duration: Indeterminado
Location : Mexico – Remote
We are looking for a proactive and customer-focused Account Manager to build and maintain strong relationships with our tech clients. The idóneo candidate will understand client hiring needs, identify new opportunities, and ensure a high-quality client experience from start to finish. This role requires strong communication skills in English, solid organizational abilities, and experience working with technology companies.
Key Responsibilities:
Manage and grow relationships with assigned tech clients, ensuring high satisfaction and long-term partnerships.
Identify and analyze client hiring needs to proactively propose suitable recruitment solutions.
Collaborate with the recruiting team to fill open positions quickly and efficiently.
Develop strategies to expand client accounts by identifying new hiring opportunities.
Maintain regular communication with clients through virtual meetings, email, and calls.
Deliver excellent customer service by ensuring transparency, quick response times, and high-quality delivery.
Monitor account performance and provide regular updates and reports to leadership.




Act as the main point of contact for all client-related matters
Experience working with US or LATAM-based tech companies.
Experience dealing with US Clients and knowledge of US Tax Terms like Corp to Corp, W2, ****.
Must have experience in dealing Contractual and Full Time roles in the USA.
Requirements:
Bachelor's degree in Business, Marketing, Human Resources, or a related field.
5+ years of experience as an Account Manager, Client Partner, or similar role
(preferably in IT or recruitment services).
Strong understanding of technology industry roles and hiring processes.
Exceptional communication skills in
English
(spoken and written).
Excellent client relationship management and problem-solving abilities.
Highly organized, proactive, and self-driven.
Comfortable working
remotely
with international clients.
Must be
based in Mexico
.
Nice to Have
Familiarity with CRM or ATS systems (eg, HubSpot, Zoho, Bullhorn).
Knowledge of recruiting metrics and client reporting.
What We Offer:
100% remote position.
Opportunity to work with international tech clients.
Dynamic, supportive, and multicultural work environment.

📌 It Account Manager (Xico)
🏢 EPIKSO MEXICO
📍 Xico