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Job Req Number: 126662
Time Type: Full Time
Senior IT Specialist, WMS Blue Yonder

We are looking for a Senior IT Specialist to support and manage warehouse management systems (WMS) within a global logistics environment. This role ensures the stability, performance, and continuous improvement of WMS applications, particularly Blue Yonder/JDA solutions, while collaborating with global IT and business teams.
Tasks and Responsibilities:
- Provide technical support for WMS applications, primarily Blue Yonder/JDA Dispatcher
- Manage and coordinate WMS infrastructure components (Oracle DB, Citrix, network, hardware)
- Troubleshoot and resolve incidents through ticketing systems
- Collaborate with internal IT teams, logistics teams, and external vendors
- Support implementation and optimization of warehouse systems
- Act as a technical consultant for WMS-related processes and solutions
- Ensure system performance,



stability, and high-quality operations
- Maintain strong relationships with internal and external stakeholders
- Handle ad hoc tasks assigned by management
Education and Skills:
- Bachelor’s degree in IT, Business Administration, Logistics, or related field
- Strong expertise in Blue Yonder / JDA WMS (Dispatcher)
- Hands-on experience with WMS configuration and infrastructure support
- Knowledge of MOCA, DDA, and JDA Integrator
- Strong knowledge of SQL
- Experience working with ticketing/support systems
- Fluent English (mandatory)
Minimal Work Experience:
- At least 5 years of hands-on experience with Blue Yonder/JDA Dispatcher
- Proven experience in the following areas:
- WMS infrastructure support
- WMS configuration
- MOCA / DDA development
- JDA Integrator
- Experience working with SQL and Oracle databases

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📌 Senior IT Supporter, WMS Blue Yonder (Ciudad de México)
🏢 Dsv
📍 Ciudad de México