Description -
Do you want to shape how millions of customers experience service and repair?
Every year, our Service Supply Chain ships 9+ million spare parts and manages 650,000+ device repairs globally. Behind every delivery is a customer expecting fast, reliable service, and a planning system that must get it right. We are transforming how service supply chains operate: becoming more digital and predictive, with a strong focus on circularity and sustainability.

As a Planning COE Solution Architect, you will help define the direction of this transformation, shaping
best-in-class Supply Chain planning, end-to-end processes
and integrated solutions across the global Service Supply Chain. You will connect business strategy, processes, data, and technology, enabling executive decisions and influencing the evolution of our ERP, planning processes and planning ecosystem.

Job Scope/summary
The role is responsible for defining integral planning process standards, solution principles, and target operating models across the Service Supply Chain Planning COE.



The position operates at organizational level in highly complex and ambiguous environments, combining
deep supply chain planning process design expertise
, strong analytical capabilities, and ERP/planning ecosystem knowledge.

The Role Combines
- Supply Chain process design expertise and solution leadership, defining global standards and scalable operating models.
- Executive decision enablement, structuring complex choices and building cross-organizational alignment.
- ERP and planning ecosystem strategy, connecting business processes, data, technology, and partner capabilities.

The role partners with senior stakeholders across Supply Chain, IT, Data, and external technology providers to shape strategic direction, clarify priorities, and translate business needs into integrated transformation roadmaps. In addition, the role strengthens COE capability by coaching junior colleagues and establishing global practices.

Job

📌 Principal Supply Chain Planning Process Design (San Pedro Tlaquepaque)
🏢 HP..
📍 San Pedro Tlaquepaque