About this Position As part of the Mexico ACM Application Engineering team, you will support customers across a designated region, providing technical expertise, driving innovation, and contributing to business growth through customer-focused engineering solutions.
What you´ll do
Business Growth & Opportunity Management
- Drive application engineering opportunities and support the growth pipeline within the assigned territory.
- Provide technical support to retain and expand existing business.
- Support CRM projects and troubleshooting activities to ensure customer retention and satisfaction.
- Maintain accurate project documentation, test reports, and opportunity updates within CRM systems.
- Collaborate closely with Sales teams to identify and develop new business opportunities.

Laboratory & Product Testing Support
- Coordinate and execute test plans, including logistics, laboratory requests, and testing activities.
- Analyze results and prepare technical reports and recommendations.Manage sample requests and coordinate with local, regional, and general laboratories.




- Maintain laboratory inventory and sample management processes using digital tools.
- Ensure compliance with safety standards, laboratory procedures, and 5S practices.
- Support product evaluation, validation, and technical benchmarking activities.

Technical Customer Support
- Provide technical assistance regarding adhesives, applications, and equipment through virtual and on-site interactions.
- Troubleshoot technical issues and recommend effective solutions for customers.
- Conduct customer trials, product validations, and application assessments.
- Collaborate with Application Engineering teams, Technical Sales Engineers (TSEs), and Focus Market teams to support
- key accounts and strategic projects.
- Support value proposition development through technical insights and application expertise.
- Conduct technical competitive benchmarking and market assessments.
- Utilize digital engineering, calcu

📌 ACM Application Engineer (Tlalnepantla de Baz)
🏢 Henkel
📍 Tlalnepantla de Baz