We bring out the best in each other, collaborating and leveraging our diverse expertise to drive innovation and achieve remarkable results.
Donaldson fosters collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.
In this role as a Customer Service Rep, you will use your customer focus, business acumen, and technical aptitude to support field sales, manufacturing plants & external customers. This position will primarily focus on complex order entry and change orders and have a diverse range of responsibilities to support Donaldson Power Generation customers.
Role Responsibilities:
- Processing complex, technical orders from customers and inside Sales and communicating with the plants.
- Processing and changing technical information on orders as a liaison between customers, sales,



and plants in a timely and professional manner.
- Exhibiting excellent communication, both written & verbal.
- Being able to problem solve and know when to hand off more complex matters.
- Showing the ability to retain information and work in a fast paced/high volume environment.
- Prioritize workload as working in different programs and working with a variety of different groups within the company.
- Answer phones in a professional and timely manner.

Minimum Qualifications:
- Previous customer Service experience in Manufacturing or Distribution environment.
- Demonstrated organization skills and data entry accuracy.
- Associate's degree or higher.
- Must: Advance-Fluent English both written and verbal.

📌 Customer Service Representative (Aguascalientes)
🏢 Donaldson
📍 Aguascalientes