About Hiya
At Hiya, we’re making business calls more trusted, useful, and effective.
Voice remains one of the most important ways businesses communicate with their customers, but the value of a call depends on trust. When customers do not recognize who is calling or why, important conversations are missed, customer relationships suffer, and business outcomes are harder to achieve.
Hiya helps businesses create trusted calling experiences that benefit both sides of the conversation: enterprises can reach customers with confidence, and customers can answer with confidence. Our products support branded business calling, trusted caller identity, call performance insights, customer engagement, and voice security capabilities that help businesses strengthen relationships and improve outcomes.
This role sits in a core business area for Hiya and is focused on helping SMB and enterprise customers succeed.
About the Role
We are looking for an Account Director to lead carrier partnerships and commercial growth in Mexico. This is a strategic, high-impact role for someone who thrives in complex,



multi-stakeholder environments and wants to build something meaningful in a fast-growing market.
You will own the full commercial lifecycle, from market development and executive relationship-building through to deal negotiation, execution, and long-term account growth. Working closely with our Sr. Director of Operator Sales, you will define and execute Hiya's Mexican strategy and work cross-functionally with Product, Marketing, Legal, Customer Success, and Leadership to bring our voice intelligence solutions to market across the region.
What You'll Do
• Develop and execute Hiya's commercial strategy across Mexico with our Sr. Director of Operator Sales
• Build and maintain senior relationships with telecom operators and strategic partners
• Identify, develop, and close new business opportunities across the region
• Lead complex commercial negotiations and long-form partnership discussion

📌 Account Director (Ciudad de México)
🏢 Hiya
📍 Ciudad de México