Turnitin is seeking a Technical Support Representative, Tier 1, for a Mexico Remote role. You will help resolve technical and non-technical queries, support product lines via email, and coordinate with engineering for issues and releases.
A Bachelor’s degree or equivalent customer support experience is required. This is a full-time, remote-first position with a strong emphasis on problem-solving, communication, and delivering high-quality support to a general user base.
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📌 Remote Tier 1 Tech Support Specialist (Ciudad de México)
🏢 Turnitin
📍 Ciudad de México
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