We're building the AI-driven future of customer success, from retention to growth! We're building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world's most customer-centric companies.

The Gainsight

CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight's applications and AI agents to drive learning, adoption, community connection, and success for their customers. To explore how our suite of solutions is shaping the future of customer success, check out the link.

We're looking for a full-time Executive Assistant to join our Sales Operations team reporting to the Senior Manager, Talent Development. This role is a remote role based in Mexico. In this role, you'll play a key role in keeping Gainsight's senior leaders operating at full capacity by proactively managing complex calendars, coordinating multi-leg global travel, and ensuring expenses stay accurate and on time.

This is a great opportunity for someone who thrives in a fast-paced, high-velocity environment and enjoys working cross-functionally with teams like fellow Executive Assistants and executives' extended teams. The idóneo candidate brings strong skills in high-volume global calendar management, complex international travel coordination, and discreet handling of confidential information. Support up to 3 Senior leaders simultaneously, with occasional task-switching to cover other EAs (e.g., Manage complex,



multi-leg global travel arrangements including US and UK trips ensuring seamless itineraries and responding quickly to last-minute changes.

Track and submit expense reports accurately and on time, including familiarity with tools such as Concur. Leverage AI tools and modern productivity software to operate efficiently and stay ahead of the pace. This role will require occasional travel for team meetings, training, or company events.

What We're Looking For: 6+ years as an Executive Assistant supporting C-level executives — not just VP or director-level. 6+ years of high-volume global calendar management across multiple time zones, with a track record of proactive, not reactive, scheduling. 3+ years of G Suite experience (Google Calendar, Gmail, Drive); proficiency in expense tools such as Concur. Comfortable working flexible hours to align with executive time zones and availability. Fluent in English; AI literacy — comfortable using AI tools to improve efficiency and output quality.

Our Growth Opportunities : From mentoring to career development opportunities, we're passionate about helping our teammates learn, grow, and thrive.

Our Parody Videos : No explanation needed. If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact . If you're applying for a role through an Employer of Record (EOR) or contractor arrangement, please note that employment terms and benefits are managed by the EOR or may not apply to non-EOR contractors.

📌 Executive Assistant - Needed ASAP! (Ciudad General Escobedo)
🏢 Gainsight
📍 Ciudad General Escobedo