We are Bring IT! We are a fast growing, young and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market, to boosting productivity with the right technology and processes, the work we do is improving the way people work.

To get there, we're building a global and diverse team that can tackle some of the most challenging problems of our time. We are recognized as one of the fastest growing and successful companies on the INC5000 ranking in the USA, and we are opening new offices around the world to further grow, explore and diversify. We're looking for a proactive and detail-oriented IT Support Specialist to join our MIS team at our Guadalajara office.

You'll be the local point of contact for all activities related to employee onboarding/offboarding, equipment assignment and inventory management, and SaaS systems license administration. You'll be part of a global IT team that provides support to employees across all our offices worldwide.

Equipment Inventory Management

Maintain an up-to-date inventory of laptops, peripherals, and accessories. Support the tracking and control of SaaS systems licensing (M365, Zoom, Adobe, and others).

Local Technical Support

Handle L1/L2 support tickets: device setup, connectivity troubleshooting, video conferencing, and system access requests. General IT Team Collaboration Collaborate with the rest of the IT team on endpoint management projects (Intune, Jamf Pro) and OKTA access workflows. Track and follow up on tasks in Microsoft Planner — collectively supporting employees across all global offices. 1–3 years in IT support or helpdesk roles. Windows and macOS administration (basic to intermediate level).





Experience managing IT hardware inventory. Basic–intermediate English proficiency (written and spoken).

Experience with OKTA or other IAM/Identity Governance tools. Familiarity with Microsoft Intune or Jamf Pro. Knowledge of Zendesk or any ITSM platform. Intermediate or higher English level.

Background in SaaS or professional services companies. Comfortable working in a global, distributed environment. The Bring IT team has over 150 people spread across many countries around the world. You can have a rewarding career at Bring IT as we are committed to seeing you grow both professionally and personally.

In Bring IT we want to make a difference: We provide best-in-class services on Oracle NetSuite, top services provider for Zendesk, Celigo, Boomi and other business cloud applications. We take our talent's wellbeing very seriously with a dedicated program called Bring IT is You. We are a winning Company with an agile and innovative mindset.

We offer competitive compensation and unique personal benefits, including industry-leading maternity and paternity leave, training programs, our wellness Fridays and remote work opportunities. All team members have access to continuous learning opportunities including cloud certifications, mentorship and in-house leadership skills sessions developed by our experts in the field.

Our Global Family To support the global nature of our business and help our employees grow beyond their technical skills, we offer free virtual English language classes as well as provide immigration support when applicable.

We offer exceptional career growth and learning opportunities to our employees with skill development workshops, mentoring programs, and support for side projects and entrepreneurial work. #

📌 Remote IT Support Specialist (Guadalajara)
🏢 Bringit
📍 Guadalajara