Global Outsource Lead (Heroica Puebla de Zaragoza)

Global Outsource Lead (Heroica Puebla de Zaragoza)

09 sep
|
LRQA group
|
Heroica Puebla de Zaragoza

09 sep

LRQA group

Heroica Puebla de Zaragoza

Position Title: Program Operation Outsource Lead

Business Unit: Programs

Reports To: Head of Programs, LRQA

Location: New York, NY

About this role:
- The Program Operations Outsource Lead will be the key point of contact for Client and LRQA. The role is responsible for managing the execution of Client’s Global Human Rights Due Diligence (HRDD) programs on behalf of Client. The Program Operations Outsource Lead will manage a team of four dedicated Regional Analysts (RA) implementing the Human Rights Due Diligence program. The role will report to the Head of Programs at LRQA and work directly with the Client Global Human Rights Office, to implement due diligence program. The Program Operations Outsource Lead will work closely with Client and Regional Analysts team to ensure that LRQA provides the services detailed in the contract with the client, meeting SOW obligations.

Key job responsibilities:
- A dynamic,



proactive and solutions oriented individual to lead the operationalization of Client’s General Human Rights Due Diligence program and manage the LRQA RA team to meet Client’s needs. The Program Operations Outsource Lead manages Client’s human rights due diligence program including but not limited to owned operations and supplier human rights audit planning and oversight, on-boarding of owned and supplier sites to the HRDD program, communications, escalations to the Client Global Human Rights Office when required, and delivering dynamic reporting to support Client’s ESG reporting needs.

The primary responsibilities include the following:
- Operationalization, oversight and relationship building- Establish a strong relationship with the Client Global Human Rights Office.- Develop credibility through building an extensive understanding of Client’s Global Human Rights Strategy, own operations and supply chain.- Provide objective advice on managing human rights non-compliances and issues. Knowledge/expertise in responsible recruitment, forced labor, and key human

📌 Global Outsource Lead (Heroica Puebla de Zaragoza)
🏢 LRQA group
📍 Heroica Puebla de Zaragoza

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