600+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.

That is where you come in. Helping unite physicians across the world to support better
patient outcomes—and even save lives— is an incredible feeling. Join us

What we’re about:
- Community: with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners and we’re growing every day.
- Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
- Collaboration: making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.

What we’re looking for:




Part of this role will include management and setup of the commercial and operational aspects of integrating 3rd party top-up vendors to help us with our internal quotas as needed.

Responsibilities
- Develop and execute fielding plans for all quotas that require external assistance
- Communicate with Sermo’s integral network of vendors to kick off, advance and ultimately resolve top-up engagements
- Fine tune and revise calculations and actions taken by the RTP Fielding module
- Catalog and report on sub-optimal vendor selection decisions made at Bidding
- Refine sub-optimal fielding alert/trigger thresholds in RTP Fielding module
- Monitor exception-based reporting for CAWI/SONY quotas, developing recovery plans as needed
- Coordinate with Client-facing staff when client approval for changes are required for any quota
- Ensure clear, actionable communication and delivery of projects, working together to exceed client expectations for service quality and timelines
- Think of new ways to improve vendor performance, internal communication, and

📌 Fielding Specialist (Heroica Puebla de Zaragoza)
🏢 Sermo
📍 Heroica Puebla de Zaragoza