Career Area:
Product Support

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a general team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job purpose

This position is responsible to support parts demand, tracking and releasing for packing for any Control Retrofit materials. Parts demand comes from Engineering
- windchill system. PRU SOA is responsible to place demand against different departments as such as Mabank production planners and Supply Chain for external suppliers. Parts demand are placed to support projects need date and meeting customer project installation dates.

The PRU Project Support Sales Order Administrator (SOA)



is responsible to p rocess a Windchill Bill of Material into a service order so the planners and buyers procure the required project hardware in support of the customer shipment date. Sales Order Administrator tracks project parts availability and develops recovery plans for parts not supporting build, test or shipping dates. In addition to this, provides parts update to Project Managers, making sure there a plan to ship the project with parts complete or with shortages. Also, SOA works with Global Trade Compliance to assign tariff codes and classification of parts.

SOA is responsible to upload pricing into BAAN to support project commercials invoices for international projects shipment and provides complete and accurate packing and crating definition to Shipping-Logistic teams.

SOA works closely with Factory Precommissioning (FPC) team to support parts and systems that will be used during test. SOA has a responsibility to work with Packing team to coordinate the

📌 Sales Order Administrator (Tijuana)
🏢 Solar Turbines
📍 Tijuana