If you’re looking for a career where you can make a real impression, join Integral Service Center (GSC) HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Client Services Team Leader

Join HSBC Global Payments Solutions (GPS) as part of our Enablement management group, within our Client Implementation team. At HSBC, our Client Connectivity team are dedicated to enhancing client experiences and driving growth through seamlessly onboarding our cutting-edge Global Payments and Liquidity Solutions.

The role of Product Enablement Manager in Client Implementation is key to shaping global and local client relationships by managing multiple payments and liquidity projects to successful completion. You’ll be at the forefront of maintaining GPS products for existing bank clients,



ensuring seamless transitions, driving satisfaction, and supporting excellence.

Role responsibilities:
Provide support on maintenances required for existing bank client base, utilizing your knowledge of SME Payments, Liquidity, ERP, and Regulatory Solutions.

Coordinate Product and Channel fulfilment by ensuring that products and services are delivered in accordance with the scope outlined in the Statement of Work.

Support proactive project management methodologies and organizational design to assist in managing multiple client projects efficiently.

Collaborate with internal and external stakeholders across multiple regions, under the guidance of the Senior Project Manager.

Own client communication throughout the full project lifecycle and beyond on simple ETD projects. Assist in client communication throughout the project lifecycle and beyond on complex ETD projects.

Ensure internal timelines are met b

📌 Client Services Team Leader (Azcapotzalco)
🏢 HSBC Global Services
📍 Azcapotzalco