About Us:
Talent is our World. At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. As part of our commitment to your growth and development, we encourage you to explore opportunities available within our organisation. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress.

Take the next step in your career journey and discover our exciting opportunities.

The Role:
The Specialist - Facilities enables the smooth running of AMS office(s) and delivers key administrative activities across the business, by using the Service Now platform. They ensure relevant locations are safe and fully operational, may act as the first point of contact for external visitors and provide best-in-class customer service to both internal and external stakeholders, including third party vendors.



They support multiple internal processes which underpin the successful and safe operations of AMS’s physical infrastructure: Health and Safety system management, mobile devices administration, room bookings, systems management, etc. They play an important role in reporting key KPI’s within the remit of Integral Facilities (property KPI’s, office attendance, etc.). They train junior colleagues.

This is a hybrid role working 3 days per week at our AMS Monterrey Office.

What you will do: (Key Accountabilities):
- Resolve internal and external Facilities requests via Service Now, in line with KPIs.
- Offer guidance to Facilities Coordinators for resolving complex requests, and support with training new joiners.
- Manage reception desk (if applicable) including incoming calls and acting as the first point of contact for internal and external visitors.
- Ensure all employees visiting the office each day are signing in via the Sign In App (if applicable).
- Maintain Sign In App for relevant lo

📌 Specialist - Facilities (Monterrey)
🏢 Alexander Mann Solutions
📍 Monterrey