Overview:
Position 1: Medical Scheduler and Interpreter Job Description
- Welcomes patients and visitors on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone.
- Keeps patient appointments on schedule by notifying provider of patients’ arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties and answering patients’ questions while translating the sessions to patients' parents.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining the confidentiality of medical and personal information.

Position Schedule: MUST BE ABLE TO WORK SCHEDULE BELOW
- Full-time_

40 hours per week 10:30 am-7 pm, (M-TH) Fridays 9 am-5:30 pm (Eastern Standard Time)

Daily Tasks:
- Specific Duties:_
- Schedules new patients for evaluations and ongoing appointments
- Translates for therapy treatment sessions and assessments virtually




- Places phone calls to patient families to collect medical history, schedule preferences, and other necessary information
- Cultivates and maintains strong partnerships with other healthcare providers to support referral business
- Faxing prescription requests and collecting patient documents from pediatricians
- Obtains and records all new patient information
- Requests relevant documentation from pediatricians, psychologists, schools, and parents
- Contacts insurance companies to ensure prior approval requirements are met
- Schedules new patients for evaluations and first-time visits
- Translates for therapy treatment sessions and assessments
- Precisely records data in EMR software

Qualifications:
- Must be bilingual (fluent in Spanish and English); both verbal and written skills are required
- Expert relationship builder and customer service skills, building sustainable relationships of trust

📌 Spanish English Bilingual Medical Scheduler and (México)
🏢 Atlanta Pediatric Therapy/Applied Pediatrics
📍 México