ABOUT THE COMPANYAI Case Leads is a technology driven company helping law firms connect with qualified potential clients through AI powered lead generation and customer intake solutions.
We combine technology with human interaction to create a professional, efficient, and high quality experience for both clients and law firms.
ABOUT THE ROLE: Fully Remote | Open to all candidates | Full-Time Availability Required | $6 USD/hour + Performance-Based Commissions | Paid Training We are looking for Bilingual Customer Service Representatives to join our growing remote team.
In this role, you will communicate with potential clients, provide professional and empathetic customer service, gather and verify information, follow up when needed, and accurately document interactions in our systems.
What you'll doHandle inbound and outbound communications with potential clientsProvide friendly, professional,



and empathetic customer serviceGather and verify client informationFollow established scripts and proceduresDocument interactions and update internal systemsFollow up with potential clients when neededWork closely with the team to provide a smooth customer experienceWhat we're looking forStrong spoken and written English is requiredClear and confident communication skillsCustomer service, call center, sales, or similar experience is a plusComfortable speaking with customers over the phoneStrong attention to detail and organizationComfortable using online systems and learning new toolsReliable internet connectionFull-time availability is required.
Candidates MUST be able to work approximately 40 hours per week on a consistent basis.
Candidates who cannot commit to a consistent full-time schedule will not be considered.Professional, dependable, and willing to learnWhy join us?
Fully remote$6 USD/hourFull time, approximately 40 hours/weekTraining and onboarding providedOpportunity to grow with a technology driven company Interested?
Apply through LinkedIn and make sure your English communication skills are clearly demonstrated during the application process.
Important: English communication is an important part of our selection process, so please take the time to demonstrate your speaking ability clearly and confidently.

📌 Remote Bilingual Customer Service Representative (Xico)
🏢 Ai Case Leads
📍 Xico