Work From Anywhere in LATAM and the PhilippinesWork Schedule:MST │ 8:00 AM – 5:00 PM (Monday–Friday, ~90% of the time; slight flex on start/end)About Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU.
Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.Hear why we exist, what we believe in, and who we're building for:Watch hereAbout the ClientA small, US-based fractional consulting firm operating in the consumer packaged goods space is hiring an Operations & Project Management Associate to give its founding partners their time back and convert client meeting follow-through into clean, owned, deadline-bound work.The firm embeds deeply with its clients, playing roles that span from fractional executive support to hands-on operational execution, and its lean team has outgrown the founders' ability to personally capture, route, and follow up on every commitment that comes out of a client call.
The culture is collaborative, hands-on, and growing.About the RoleYou will own the operational follow-through that keeps the firm's partners from losing evenings and weekends to catch-up work.
You'll capture the action items that come out of each client call, route them to the right teammate, and manage them through completion, while also owning recurring internal billing, client payment tracking, and administrative execution.You'll also draft lower-complexity client communication in the partner's voice and build the light systems and SOPs that keep recurring work running without repeated explanation.




Success means the partner's working hours measurably decrease as the team trusts you to catch what would otherwise slip.Core ResponsibilitiesProject Management Out of Client MeetingsReview client call recordings within hours of each meeting and capture all resulting action items.Structure each to-do with clear ownership, context, and a deadline before loading it into Asana.Route action items to the correct team member and track them through completion.Flag ambiguous items for clarification before they stall.Recurring Administration & Operations SupportManage recurring admin including email triage, calendar management, invoicing, scheduling, and travel coordination.Build lightweight SOPs for repeating tasks to reduce reliance on one-time instructions.Monitor for scheduling conflicts, stalled follow-ups, and recurring errands, and resolve them proactively.Handle occasional light personal-support requests when the partner is unavailable.Internal Billing & Client Payment TrackingOwn the billing and payment-tracking cycle end-to-end, including reconciling client hours.Identify and resolve discrepancies or outstanding balances before they escalate.Build and maintain a repeatable weekly billing cadence.Client-Facing Written CommunicationDraft written responses to lower-complexity client requests in the partner's voice.Reduce the volume of routine client requests that reach the partners directly.Escalate complex or sensitive items with a clear recommendation.Reporting & Microsoft Office SupportExecute standard Microsoft Office tasks (Word, Excel) reliably and independently.Identify recurring reporting or tracking needs and build simple tools to address them.RequirementsRequirementsMust-Have3-7 years of operations, project management, or founder/chief-of-staff support experience with direct exposure to a US-based partner, principal,



or founderDemonstrated end-to-end ownership of at least one recurring workflow (e.g., billing cycle, SOP build, task routing system)Hands-on experience with Asana or a comparable PM tool (ClickUp, Monday, Trello) for task routing and deadline managementWorking proficiency with Microsoft Office (Word, Excel) and Outlook for high-volume email and calendar managementDemonstrated use of ChatGPT or Claude in a professional work context (drafting, review, or problem-solving)Experience drafting client-facing written communication on behalf of another personC1+ English (CEFR) for direct client communication on video and phoneNice-to-HaveExperience in consumer packaged goods (CPG), consumer goods, or brand/retail environmentsAdvanced Excel skills (modeling, dashboards, reporting) beyond basic spreadsheet useExperience with AI agent workflows or light coding inside AI toolsBased in Latin America for natural overlap with US Mountain TimeExperience with Clockify or similar time-tracking/billing toolsBenefitsCompetitive Salary:Based on experience and skillsRemote Work:Fully remote—work from anywhereTeam Incentives:Recognition for maintaining 100% CRM hygiene and on-time reportingGenerous PTO:In accordance with company policyHealth Coverage for PH-based talents:HMO coverage after 3 months for full-time employeesDirect Mentorship:Guidance from international industry expertsLearning & Development:Ongoing access to resources for professional growthGlobal Networking:Connect with professionals worldwideOur Recruitment ProcessApplicationScreeningSkills AssessmentTopgrading InterviewClient InterviewJob OfferClient OnboardingReady to Join Us?
If you're empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you.
Apply now to help make specialized healthcare more accessible to patients across the U.S.

📌 Remote Operations & Project Management Associate For Consulting Company (Xico)
🏢 Pearl
📍 Xico