Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable general money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
ABOUT THIS ROLE
The Account Receivables department is looking to backfill a position within Mexico's team, providing assistance to our agencies and branches. This position requires a very analytical person with self-discipline, determination, and a positive attitude. This is an entry-level - mid-level position
ROLES & RESPONSIBILITIES
- Make collections calls and collect on past due balances
- Develop strong customer focus and high service level relationships with internal and external clients
- Assist in the daily operations of the Accounts Receivable department
- Provide ad hoc information and data analysis as requested
- Meet established timelines, and pre-defined goals for assigned work
- AR account conflicts. The result is to get the agency back on track to be a producing RIA agent.
- Accounts Receivable analysis and reporting.
- Generate AR aging reports and identify critical issues.
- Previous experience in a contact center environment, handling a high volume of inbound and outbound calls (one year mínimal)
- Organization and time management Skills
- Mathematical and Computer Skills
- Knowledge in spreadsheets
- Bilingual - English, Spanish, advanced language knowledge.
- Mathematical Skills [Required]
- Computer Skills [Required]
- Excel, Microsoft Office knowledge
- Customer Service
- Excellent in
📌 Assistant Accounts Receivable (Santiago de Querétaro)
🏢 Ria Money Transfer (Dandelion)
📍 Santiago de Querétaro
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