Technical Skills:Process Improvement Methodologies:- Expertise in Lean, Six Sigma, Kaizen, or similar methodologies for process optimization.Project Management:- Proficiency in project management methodologies such as Agile, Scrum, or PMP, withexperience in tools like JIRA or Microsoft Project.Data Analysis & Process Mapping:- Strong skills in data analytics and process mapping tools (Microsoft Power BI, Visio).
ITIL (Information Technology Infrastructure Library):- In-depth understanding of ITIL principles and IT Service Management (ITSM) practices.Change Management:- Proficiency in change mgmt.techniques, including stakeholder analysis & impact assessment.Automation Tools:- Familiarity with automation tools like Robotic Process Automation (RPA) to streamline ITprocesses.Quality Management Systems:- Knowledge of quality management systems (QMS) such as ISO ****, with experience inimplementing quality controls.Soft Skills:- Collaboration: Proven ability to work effectively in a team-oriented environment, building- strong relationships with colleagues and stakeholders.
- Adaptability:



Flexibility to adapt to changing priorities, new challenges, and evolving business- needs in a dynamic IT environment.
- Strategic Thinking: Ability to think strategically and align process improvement initiatives with- the organization's long-term goals.
- Time Management: Strong organizational and time management skills, capable of managing- multiple projects and meeting deadlines.
- Emotional Intelligence: High level of emotional intelligence (EQ) to navigate interpersonal- relationships, manage conflicts, and lead change effectively.
- Customer Focus: Commitment to understanding and meeting the needs of internal and external- customers, focusing on delivering high-quality IT services.Tipo de puesto: Tiempo completoSueldo: $90,****** - $100,****** al mesBeneficios:- Seguro de gastos médicos- Protegido de vida- Vales de despensaPago complementario:- Bono de asistencia- Bono de productividadLugar de trabajo: Empleo presencial

📌 Continuous Improvement Manager (Xico)
🏢 Ingeniosi
📍 Xico