Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a versátil, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Are you passionate about leading mission‑critical services, working with core technologies, and ensuring excellence in Mainframeservice delivery? This is an exciting opportunity to join our team as a Delivery Management Lead - Mainframe, where you will play a key role in delivering high‑quality, reliable IT services within a well‑defined contractual framework.

In this highly customer‑focused role, you will be responsible for end‑to‑end delivery of Mainframe services, ensuring operational stability, high availability,



and strong alignment with the customer’s business needs. You will leverage your deep technical expertise in Mainframe platforms to proactively manage risks, propose improvements, and ensure uninterrupted service continuity.

You will be accountable for both the technical leadership and operational management of the Mainframe services, including oversight of incidents, problems, changes, and escalations. Your expertise will be essential in driving root cause analysis (RCA), remediation plans, and continuous improvement initiatives, ensuring the stability and reliability of critical systems.

In addition, you will collaborate with architects, SRE teams, and other technical leaders to co‑design, implement, and maintain resilient, scalable, and future‑ready Mainframe solutions. Your ability to combine strategic vision, operational leadership, and deep technical knowledge will directly impact customer satisfaction and busine

📌 Delivery Manager (Ciudad de México)
🏢 Kyndryl
📍 Ciudad de México