Job Information:
Department Name
- CONTINUOUS IMPROVEMENT

Job Type
- Full time

Industry
- Technology

Service Now Ticket
- INC1544206

Modality
- WFH

Work Experience
- 3-5 years

Assigned Recruiter Contact

Date Opened
- 04/20/2026

City
- Tijuana

State/Province
- Baja California

Country
- Mexico

Zip/Postal Code
- 22010

About our company
- Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states. Today, more than 1,800 team members—both on-site and remote—help fuel our success with a focus on quality, consistency, and operational excellence.




- Our growth reflects a deep investment in technology, continuous improvement, and—most importantly—our people. We foster an inclusive, fast-paced, and collaborative culture where employees are encouraged to grow and build long-term careers with a company shaping the future of insurance.
- Job Description:
This position will focus on admin an operational process to improve the performance and obtain financial benefits from the improvements with the use of statistical and engineering methodologies as Six Sigma and Lean manufacturing

Responsibilities:
- Coordinate with the different areas of the company in order to detect opportunities for improvements, solve problems and help the company by obtaining financial benefits from the improvement efforts
- Work in coordination with the sub-area of Methods and Procedures by providing insights to design more efficient processes, provide mentoring and coaching to the methods and procedures specialists in regards t

📌 Continuos Improvement Engineer (Tijuana)
🏢 Seguros confie
📍 Tijuana